Request refund
If you are unable to attend the Great Barrier Reef Masters Games a refund request can be applied for and is subject to the games Terms and Conditions ( PDF, 0.13 MB ).
Important Information:
- Please note that refund applications are not guaranteed and subject to Terms and Conditions ( PDF, 0.13 MB ). Should you need to contact us about your Refund Request, please contact us .
- As per Section 15b of the Terms and Conditions ( PDF, 0.13 MB ), if you are applying for a refund after 1 April 2025, please deduct a $20 administration fee from your total refund amount when filling in the below form.
- Refund Requests submitted after 30 April 2025 will not be accepted.
To request a refund please follow the below instructions:
- Fill your details in the form below
- Attach any other 'Supporting Documentation' below (e.g: medical certificate, proof of flight cancellation, etc.)
- When you have completed all steps above, press the 'submit' button. You will be notified when your application has been assessed (please allow seven days for a response)